FAQ

Are the jewelry tarnish free?

Yes, many of our pieces are made from high-quality stainless steel. For items made from gold-plated materials, slight discoloration may occur over time. To keep your gold-plated pieces in the best condition, we recommend avoiding contact with water. Each piece of jewelry is clearly marked with the material it is made from.

Free Shipping

We offer free standard shipping for orders within the Netherlands on purchases over €30. For orders under €30, a shipping fee of €3.95 will apply. Shipping fees for orders outside of the Netherlands are calculated based on the destination, selected shipping method, and the weight or dimensions of the package. The applicable shipping fees will be displayed during checkout.

Delayed, Lost, or Damaged Packages:

We take great care in packaging and ensuring the safe delivery of your order. However, once the package is in the possession of the shipping carrier, we are not responsible for delays, loss, theft, or damage. We will assist you in resolving any issues and can help facilitate communication with the shipping carrier if needed. For any questions, please contact us at info.bonnirajewelry@gmail.com.

Can minors make purchases?

Our webshop is not intended for minors. By making a purchase, the customer confirms that they are at least 18 years old or have obtained permission from a parent or guardian. We reserve the right to verify the identity of customers and to cancel orders placed by minors without permission.